Reference

How blockflip Handles Your Personal Information

This Privacy Policy tells you exactly what data blockflip collects when you open an account, make a deposit via PayPal or Venmo, or browse on your phone — and how we protect it.

Account data protectionPayPal & Venmo transaction privacyMobile session securityYour right to access or delete dataClear contact path for privacy requests
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blockflip How blockflip Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Protecting your account data is built into how we operate, not bolted on afterward. From the moment you connect through your phone in Pittsburgh to the second a PayPal withdrawal clears, every data point passes through encrypted channels. Here is how each core area works.

Cookie Use

We use functional cookies to keep you logged in across sessions and analytical cookies to understand page performance. You can manage cookie preferences through the consent banner or your browser settings at any time.

Account Security

Your account is protected by password hashing and session token rotation. If we detect a login from an unfamiliar device, we trigger a verification step before granting access to your wallet or payment history.

Data Retention

We keep account records for as long as your account is active and for any period required by applicable financial regulations. Once a deletion request is verified and processed, non-regulatory data is removed from active systems.

Third-Party Sharing

Data reaches third parties only when completing a transaction — for example, passing a payment reference to PayPal or Venmo — or when required by law. We do not share your data with advertisers.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to review the data we hold, request a correction, or ask us to delete your account information, our support team handles privacy requests directly. Reach out through any of the channels below and we'll confirm receipt of your request in writing. Response times vary, but we work through privacy requests in the order they arrive and will keep you updated on progress.

Team online

Live Chat

Open the chat window from your account dashboard on mobile or desktop. Identify yourself as submitting a privacy request and an agent will route it to the right team.

Email Support

Send your request to our support address listed in your account settings. Include your registered email and the specific data action you are requesting — access, correction, or deletion.

Account Settings

Some data preferences — marketing emails, cookie consent, and session history — can be updated directly inside your account settings without contacting support.

Common Questions About Your Data at blockflip

These are the questions we hear most often about how blockflip handles personal information, what rights you have, and how to act on them. Each answer reflects the actual process our team follows.

We collect your name, email address, date of birth, and state of residence during registration. This is required to verify eligibility, since access depends on state law where you are located.

No. When you use PayPal or Venmo, the payment is processed through their own secure environments. We only store a transaction reference number and the amount — never your PayPal password or Venmo PIN.

Yes. Submit a data access request through live chat or the support email listed in your account settings. We will confirm receipt and provide a summary of the data we hold tied to your registered email.

Contact support via live chat or email with your account email and a deletion request. We will verify your identity, process the request, and remove non-regulatory data from active systems once confirmed.

We do not sell your personal information. Data is shared with payment processors like PayPal, Venmo, and Play+ only to complete transactions, and with legal authorities only when required by law.

We retain records for as long as applicable financial regulations require after account closure. Once the regulatory retention window ends, non-required personal data is removed from our active systems.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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