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Explore the Terms That Govern Your blockflip Account

Everything that shapes how your account works — from how we handle your data to the conditions attached to your wallet activity via PayPal, Venmo, and Play+ — is spelled out here.

State-dependent eligibilityPayPal, Venmo, Play+ coveredAccount data rightsClear contact pathsUS-applicable terms
blockflip Explore the Terms That Govern Your blockflip Account
HOW WE HANDLE DATA

See How We Protect Your Account and Privacy

Our approach to data and account security is built around a few concrete practices that directly affect you as a player in an eligible US state. We do not store full payment credentials — when you link PayPal or Venmo, tokenized references are kept, not your login details. Cookies on blockflip are used for session continuity and fraud detection; you can manage non-essential cookie preferences from the settings page. Account retention policy keeps your records active while your account is open; closed accounts are retained for the period required under applicable state law before deletion.

Data Handling

Personal data — name, address, identity documents — is encrypted at rest and in transit. We access it only for verification, compliance audits, or when you request a correction.

Cookie Policy

Session cookies keep your mobile and desktop experience in sync. Analytics and marketing cookies require your consent; you can withdraw that consent from your account settings at any time.

Account Security

Two-factor authentication is available and strongly encouraged. Any login from an unrecognized device triggers an email alert to the address tied to your account before access is granted.

Request Your Data

Email or live-chat us to request a copy of everything we hold on your account. We process data-access requests within the timeframe your state's privacy law requires.

POLICY CONTACT PATHS

Reach Us with Any Legal or Account Question

If a clause in our terms feels unclear, or you need to raise a data request, dispute a transaction linked to your PayPal or Venmo account, or ask about eligibility in your state, we have three direct contact paths. Response times vary by channel, but every legal inquiry is logged and assigned to our compliance team — not a general inbox.

Team online

Live Chat

Open the chat icon from any page on blockflip. Legal and compliance questions are flagged separately and routed to a trained agent, not a bot.

Email Support

Send detailed policy or data-access requests to our support address. Written inquiries create a paper trail — useful for formal data-correction or deletion requests.

Account Help Center

Log into your account and navigate to Help to submit a ticket tied directly to your account record, including PayPal or Play+ transaction references.

Common Questions About Your Rights and Our Policies

These are the questions we hear most often from players in eligible US states who want to understand their rights, how their data is used, and what happens when account or payment disputes arise.

Access depends on your state's online gaming laws. We determine eligibility at account creation and again at each login. If your state is not currently supported, your account will be restricted.

We collect name, date of birth, address, government ID for verification, and transaction records linked to PayPal, Venmo, or Play+. We do not sell this data to third parties.

Reach us via live chat or email with your account ID and the specific request. We'll process it within the window required by applicable state privacy law and confirm by email.

Closed-account records are retained for the period mandated by your state's regulations, then deleted. You can request the exact retention window by contacting our support team.

Open a ticket through your account Help Center and include the transaction reference. Our compliance team reviews the payment log and responds with findings, typically via email.

Yes. Navigate to cookie settings in your account preferences and toggle off non-essential cookies. Session and security cookies remain active to keep your account functioning correctly.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.