Browse the Questions We Get Asked Most
We organized this page around the real things you'd type into a search bar — not a legal index. Each answer is written by the team that actually runs the platform, so what you read here reflects how the account, wallet and lobby actually work today. If you're in Detroit or anywhere else in an eligible state, questions about depositing via Play+
prepaid, linking your Venmo account, or switching between mobile and desktop are all here. For anything this page doesn't cover, our live chat connects you directly to account support. We keep this page current whenever a process changes — so if you saw something different before, check the answer again and it should reflect the latest flow. PayPal, Venmo and Play+ are
the payment rails we support for eligible United States accounts; online banking and debit card options may also appear depending on your state.
- PayPal
- Venmo
- Play+ Prepaid
- Live Chat
- Account Wallet